Privacy Statement

This document includes the privacy policy that apply to the use of the services and products available through wdes Ltd.

General Terms

Privacy Statement

BasicCloud is a trade name of Met Pit & Co B.V.

BasicCloud is committed to protecting your personal data. In this Privacy Policy we want to provide clear and transparent information on how we handle personal data.

We make every effort to ensure your privacy and therefore handle personal data with care. BasicCloud, as the data controller, complies in all cases with applicable laws and regulations, including the General Data Protection Regulation. This entails that we at least:
- Process your personal data in accordance with the purpose for which they were provided, these purposes and types of personal data are described in this Privacy Policy;
- Processing of your personal data is limited to only those data that are minimally necessary for the purposes for which they are processed;
- Asking for your explicit consent if we need it for processing your personal data;
- Have taken appropriate technical and organizational measures so that the security of your personal data is guaranteed;
- Not pass on personal data to other parties, unless this is necessary to carry out the purposes for which they were provided;
- Be aware of your rights regarding your personal data, want to inform you about them and respect them.

Processing of personal data of customers or suppliers

Personal data of customers or suppliers are processed by BasicCloud for the following purpose(s):
- (Financial) Administrative Purpose;
- information provision;
- attachment;
- promotion/marketing (opt-out is possible);
- delivery of orders;
- provide insight;
- increase self-sufficiency;
- project management.

Basis for this personal data is:
- assignment;
- contract;
- processor agreement;
- legal obligation;
- privacy policy.

For the above purpose(s), BasicCloud may ask and process the following personal data from you:
- first name;
- infix;
- last name;
- address;
- zip code;
- place name;
- country;
- (business) phone number;
- (business) email address;
- Website;
- gender;
- employed by organization;
- IBAN account number and ascription;
- login details (username/password);
- IP address.

Your personal data will be stored by BasicCloud for the above mentioned processing(s) for the period:
- during the term of the agreement or assignment and then only in the financial records for up to 7 years.

Provision to third parties

We may provide the data you give us to third parties if this is necessary for the execution of the purposes described above.

For example, we use a third party for:
- Taking care of the (financial) administration;
- Taking care of domain name registration;
- taking care of the website.

We never transfer personal data to other parties with whom we have not entered into a processing agreement. With these parties (processors) we obviously make the necessary agreements to ensure the security of your personal data. Furthermore, we will not provide the information you provide to other parties unless required and permitted by law. We may also share personal data with third parties if you give us written permission to do so.

Within the EU

We do not provide personal data to parties located outside the EU.

Minors

We only process personal data of minors (persons young than 16 years) if written consent has been given by the parent, guardian or legal representative.

Retention period

BasicCloud does not retain personal data any longer than necessary for the purpose for which it was provided or as required by law.

Data security

BasicCloud uses extensive security procedures for the protection of the processed (personal) data, including the prevention of unauthorized access to these data. For example, we have taken the following appropriate technical and organizational measures:
- All persons who may be privy to your details on behalf of BasicCloud are obliged to observe confidentiality;
- we maintain a username and password policy on all of our systems;
- we make backups of the personal data to be able to restore it in case of physical or technical incidents;
- we regularly test and evaluate our measures;
- our employees are informed about the importance of protecting personal data.

Mandatory domain name information

Unless indicated as optional, data that BasicCloud asks you for is mandatory for the delivery of domain names.

Rights regarding your data

You have the right to access, correct or delete personal data that we have received from you. You can also object to the processing of your personal data (or part thereof) by us or by one of our processors. You also have the right to have us transfer the data you provide to yourself or on your behalf directly to another party. We may ask you to identify yourself before we can comply with the aforementioned requests. Should we process your personal data on the basis of a consent given by you, you always have the right to withdraw this consent.

External links

The BasicCloud site contains hyperlinks to other websites. BasicCloud is not responsible for the content or privacy policies of websites to which this site links.

Change

BasicCloud reserves the right to make changes to this privacy policy. It is recommended that you consult this privacy policy regularly so that you are aware of these changes.

Access

You have the right to access and amend your data. Questions about access and changes to your personal data or complaints about privacy can be directed to: Met Pit & Co B.V. Lange Reep 8, 4891 VH Rijsbergen or via info@metpit.co.

What data is stored by BasicCloud?

At BasicCloud, we are transparent about what you get and for what price. We are also transparent about privacy. To deliver and improve our products, we collect data from our customers, business associates and website visitors. We believe it is important that your private data remains truly private and we adhere to the applicable laws and regulations.If you want to read about it in detail, check out BasicCloud's official Privacy and Cookie policies

This data is collected by BasicCloud

- Customer data: including your name, address, telephone number, email address, date of birth and bank details.
- Contact with BasicCloud: If you ask a question via our helpdesk, we will save your contact details and the content of the conversations.
- About the use of our services: depending on what you purchase from us, we store traffic and location data. For example, how large your e-mail traffic is and whether you send attachments. This is not about the communication itself. For example, what you write in an email, we don't use.
- Website visits and emails: data including when you visit us, from which device, and whether you open an email and click on a link.

Here's why we collect your information

We think it's important that you can use our services well. For example, if you want to log into My Account to manage your web hosting or view your invoices. We save your questions to our help desk so we can help you more easily in the future. In addition, we want to improve our own services and help you even better. To do this, we also use data such as how much traffic goes through our systems and how you visit our website.

Data security

At BasicCloud, we monitor and secure all of our products and services visibly and invisibly against abuse and fraud.

Collaboration with third parties

Sometimes it is necessary to partner with another organization to provide you with the services you expect from us. We sometimes use vendor systems or services, where the vendor may also have access to our customers' data. We always make good agreements with these partners so that your data is safe.

Intermediary for domain names

If you register a domain name, BasicCloud is the intermediary. We pass on your request to the registering authorities. For a .nl domain name, for example, this is Stichting Internet Domeinregistratie Nederland (SIDN). This body decides on the allocation of a domain name. To make registration possible, BasicCloud passes on your application details to these organizations.

These are your rights

You may inspect and modify all data that BasicCloud processes about you. If you don't want to receive targeted information from us about our services, you can stop. You may also ask us to delete your data from our database. Please note that we are not always allowed to do so due to laws and regulations. Of course, we will always let you know why we cannot delete your data in such a case.